In the process of having a no fault claim. The 3rd party is insured with AXA. I'm with Admiral (though wont be for much longer). Admiral have firstly refused me a hire car (even through the 3rd party). Now they are offering me £3000 max for a car valued at circa £5000. They refuse to negotiate despite being given evidence to the contrary. So I am left with no option other than the ombudsman. Similarly they have put my premium up £180 and are trying to charge £350 excess. Bearing in mind that this is a no fault claim that will be paid by AXA. They even tried to charege me anoher £20 to shift my no protected claims onto another car post accident. After that the premium on the car that went from 1 years NCB to 23 years NCB's premium didnt go down!! How does that work?! Do yourself a favour and avoid Admiral next time you renew. I thought that they were a professional outfit and now that I am in the process of a claim I know that they are not. They only have 1 star because none wasnt an option.