My elderly mother's carer saw drops of water coming through the kitchen ceiling from the bathroom. I called Admiral Home Emergency for help. I think it was Haman Ì spoke to who dealt with me very professionally and organised help from PMR and that a plumber would be out before 11pm. Simon duly arrived just after 9pm masked and gloved, assessed the problem but would need to revisit today after he had got the part. He did what he said and I had a follow up call from Erin to check all was well. Excellent service in a Saturday evening in the middle of the Covid 19 pandemic. Outstanding service, thank you.