After 3 months of sending in documentation and several telephone calls I received an email saying my claim was approved and Allianz would be paying me $366.74. My actual claim was for $3,931.72. We purchased insurance at the price of $265.40 for the full amount of our trip. This was our second trip that we had to cancel with Jet Blue. The first time we cancelled we just took the Jet Blue credit. We did not put a claim in with Allianz even though we purchased the insurance. Then we later rebooked another trip with the credits and the additional $366.74 on my credit card. Allianz is not paying me the full amount, they say because I booked with credits. It shouldn't matter because the original trip was booked with money out of our pocket. Also, when we booked and paid the second trip we were told we were purchasing to cover our trip valued at $3,931.72. I have had a HORRIBLE experience and this company is a sham. They falsely advertise that buying insurance with them will put your mind at ease. I have had nothing but stress over this on top of caring for my husband after surgery for a horrible accident. DO NOT buy insurance from Allianz. You will regret it. I do!!