We had a flight cancelled through American Airlines for “air traffic control” and American rebooked the flight for the next day, which was unacceptable since we had to get back to work the following day. The claim was for $1500 since it included the original flight and the new flight we had to book through delta to make it home in time. After waiting over a month for our claim to be reviewed, it got denied because “air traffic control is not a covered reason under the insurance”. What is the point in even buying insurance if they aren’t going to pay out for a COVERED reason??? Every time we talk to Allianz on the phone, each person gives us different answers. First we didn’t have all of the documents. Then we filed under the wrong reason. Then a document was missing again. It’s like they jump through hoops to find any reason to avoid paying their customers. Absolute waste of money, no wonder Allianz has been sued before and probably will be in the future if they are going to continue to scam people.