I decided not to log in and even forgot my password for months. The reason is that someone used my password to log into my account somewhere in Asia I have never been to in my life. I was not sure it was safe to log in although I have changed my password. Then, when I wanted to log in and check old emails, I couldn't because I lost the password I recently created. My insurance company, Allianz had automatically renewed my policy and increased my premium to more than 60 percent although I never claimed for more than five years. They also added new purchases like breakdown, windscreen foreign stuff I never even bargain for at my first purchase. This is what I call ''silent theft''. When I called the customer service to protest, I was told that Allianz is an online company. But they sent me a 34 page hard copy when I first bought the insurance, why will they renew my insurance online without my authorization. Thankful to God, I had no money in my account when they tried to steal my money quietly. I have now got a good deal from another insurer and I am happy the deal they gave me. Everything is transparent and although they are online based, they sent me a hard copy and said they will remind me in writing at my renewal date. Be careful!
josh
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