AVOID AUTOSAINT AT ALL COSTS! I have been insured with Autosaint for 9 months, after passing my test in Aug 2016. two weeks ago we decided to purchase a new car and notified the insurance. They told us they would need to get the black box changed over from the old car to the new one with a cost of £220 which we though was a tad high but continued anyway. The engineer came to fit the box yesterday and immediately we could tell there was an issue as he walked round the car taking pictures which I felt was very intrusive. He then began to fit the box and then came up to the front door and said he couldn't fit it as the car had been modified, as the interior door handles had been painted red by the previous owner. I proceeded to call Autosaint and was met with rude customer services and was treated badly by the team leader. They said i will loose my one years NCD and my insurance was now void. I struggled to understand how red door handles would affect me in the event of an accident? the lady on the phone also didn't have an explanation for this. I asked could i return them back to standard they said no they still wouldn't insure me. Alongside this during our policy there were many hidden costs such as extra mileage charges which we were not notified about and was quite shocked to find on my bank statement. This company are taking advantage of young drivers! we did not believe the reviews at the start but now we regret it!