was looking for insurance for my son's first car and used the Meerkats to find this company. Having proceeded to payment on the website, I was not made aware a black box was involved which was my first concern. I then read the trust pilot reviews on this company and subsequently had reservations about using them, so I decided to cancel after just 4 days. They then requested £180 for the black box which fortunately hadn't yet been fitted plus a £60 cancellation fee. I then had to wait exactly 30 days to get my £1,200 pounds refunded, which is ludicrous, why charge a cancellation fee and then make customers wait that long to get their money back? Imagine I had no other means of paying for alternative car insurance and then had to wait 30 days before I could drive! Anyway, I managed to get the same cover via Hastings Direct with NO black box for only £200 more, which is well worth the peace of mind and hassle free driving. My son is looking forward to an unhindered no claims bonus next year!