Disgusting customer service. Took out a policy which at the time told them I may have to change the vehicle on the policy due to MOT, was told no problem but when I changed the vehicle they wanted another £800 on top of an already expensive policy. When finally cancelled they made it impossible saying “they can match it” even though they can’t. Even when cancelled the pathetically low refund will take 30 days and they will still take money out of account. When phoned up they lie about what’s been said and don’t care about all the bad reviews because apparently that’s the “minority” despite nearly every review being 1 star