Auto saint, ain’t no saint! Got me with their dodgy policy, which is a total rip off! Before buying it been ensured, that with the black box installed and good rating my insurance cost will drop, they gonna add some miles, give promotions etc... They never fully disclosed their price list and intimidated to buy the insurance asap. After 5 months of driving, rating was over 70%, but it made no difference. Turned out to be opposite. After 3000 miles they added 1686£ additional charge to increase annual mileage by 8000. A countless number of hidden charges, such as 180£ for the address update (which was removing existing address) in total now paying almost 4000£ premium on Mazda 3 1.6 (insurance group 13E, 5 years driving experience). On top of that, customer service was one of the poorest I have ever used. The consultants were extremely rude and slow. To make a call you have to wait at least 30 minutes to get on the line and with the constant dropouts. Working time, although advertised 7.30pm, no one bothers to answer after 5pm. Stay away from it, and if you don’t, read all tease and sees as there are many hidden traps so you cannot later cancel it and you will need to pay for it even if you sold the car.