THE WORSE CAR INSURANCE. SELFISH AND THEY RIP YOU OFF. DO NOT GO HERE. I just cancelled my policy since starting it from 2nd October this year. I called yesterday regarding cancellation and Daniel from sales department told me that if I cancel my policy within 14 days of my policy date... the deposit I paid of £160.81 will be refunded! I called today to cancel my policy which is well within that 14 days... and Charlie from customer service has said that actually that deposit is non-refundable? How unprofessional is that? Informing customers wrong details and messing them about. On top of that, they want me to pay a sum of £98.32... for what?! To cancel my policy? As they mentioned I have already "used up" my deposit of £160.81 for 10 DAYS of using my policy... 10 DAYS?! The most ridiculous service I ever had. A LOT OF IMPROVEMENT NEED TO BE DONE.