These are a bunch of greedy people. this company is very very unfair, unethical and greedy of money. You could get charged loads of fees for every single request you make! before they finish sensibly mentioning the terms situation, they rush you into commitments for example a black box fitting appointment so on, guess what if you cant make the appointmnet or cancel it in advance you are charged a fee of 63 pounds. thats how ruthless they are, just a mere example. Absolute disgrace this company as a whole. targeting new drivers is what they are good at, and making hundreds of pounds out of their pocket, in the most unfair way. I don't mean to give hate here, but I don't want to see anyone being a victim of an unethical company like this. end of the day its hard-earned money that we stand to lose. gosh