I recently bought a flight from esky for my family and myself as well as the travel insurance (cost = 10% of cost trip) by Axa advertised as covering cancellation for any given reason, also Covid. 3 days before the trip due to new restricitions we cancelled and asked a refund from the insurance company Axa, only to hear that in small letters in the contract is stated that cancellation due to pandemic is not covered. However in BIG letters in the advertisement was stated that it was covered. Numerous emails back and forward to esky and Axa resulted in Axa blaming esky (because the ad was placed on the website of esky) and esky blaming Axa because they don´t refund. as a result we lost the money from the trip as well as the insurance which was 100% useless. Very dishonoust conduct from esky as well as Axa.