Save yourself and chose a company that can actually help when in need.
I chose AXA breakdown cover due to the largely positive reviews, cost and lower average time frame for assistance compared to others.
I can assure you when I needed assistance this was not the case: a lack of care, no accountability and a +3 hour wait on the roadside in 25 degree heat.
I will be recommending people (as many as I can) to steer clear and if you are reading this please consider other options!!
I am convinced that the first person I spoke to forgot to chase things up which left us roadside for hours waiting for updates and received pitiful texts to say they will be here within 45mins... which they didn’t. After It became ridiculous I called again to speak with someone (tried a few times and was on hold for over 5-10 mins).
If you think the car was totalled you couldn’t be more wrong, the tyre blew out and they said the only way to get us home is to take the car to a compound overnight and to wait for a taxi to come (25 degree heat) and by this time it was getting to the evening and added another hour on.
Following this the car was due to arrive the following day, Monday and it is currently Wednesday afternoon and it is still yet to arrive at my home with the apology because it was ‘busy’.
Steer clear!
3 years ago
AXA Insurance has a
2.4
average rating
from
1,137
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.