Worst service ever!
If I could give 0 stars I would. Their client crashed into my 7 series last week. They contacted us directly, instead of going through to our insurance company, provided us with a letter quoting they can provide a hire car for a lot cheaper, so we're stuck with them or be liable to pay for more as they may dispute that we rejected a lower offer for their hire car! We called back and was promised a car similar to ours would be ready the saturday. To then mess us around since Wednesday to now (monday evening) to give us a lower class car. Taking me out of a 7 series to put me in an SUV! How do you compare a luxury car (granted its a 52 plate, still a luxury car) to put me in a lexus SUV! So much for putting me in a similar car to what your client crashed into! Courtesy car was provided which I had to make arrangements to pick up or end up lasting another day without a car! Worst service ever and not once have they asked whether we were okay or not after the accident, instead they are more interested in themselves saving money rather than putting the person which their client crashed into, back into a similar vehicle 5 days later!
3 years ago
AXA Insurance has a
2.4
average rating
from
1,137
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.