AXA insured my car on behalf of a lady renting my 18 plate Toyota Hybrid in March of last year. The car was stolen from the renter in April of last year and AXA have had my car from April until today. Over the last 9 months I have been denied access to my car and a damage report. Eventually after 8 months and being treated like muck on their shoe, was allowed my car back as long as I was okay with the pending claim being void. I reluctantly agreed to this as the car had already depreciated thousands of pounds to that date. Also, it did not look like they were any closure to processing the claim after 8 months. Moving forward to day I received my car back with 3-4 thousand pounds of damage and to add insult to injury the car has sustain further damage while in AXA’s possession and supposed care at carport in Chester. This further damage of wiring chewing, seat chewing and rat excrement will more than likely amount to further thousands in cost. To say I am livid is an understatement. I would recommend all friends, family and all the general public give this company a wide birth. It seems the company is ran by a bunch of Charlatans!!! I have been wholly mistreated and thousands of pounds out of pocket, please don’t make the mistake of paying to be their customer!!!