Had an accident in June and the communication has been awful, when I have managed to speak to someone, they’ve lied about what’s going on with my claim. Then to be told they are waiting on a an email from me with specific details.
(Which was sent 8days prior to my call)
Woman in the phone say “oh,
Sorry I must of missed that email”
Also what is the point of having options. Below. 1) under an hour 2) 2-3 hours 3)3-6 hours 4)6-12 hours 5)over a week.
What about between 12 hours and a week?
5 months ago
AXA Insurance has a
2.4
average rating
from
1,011
reviews
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