I have 2 outstanding non fault claims. One from Dec 2015 and one from May 2016. AXA have failed to resolve these claims in a timely manner resulting in significant increases in my policy this year. The claim handlers and customer services have failed to provide adequate feedback on the progress with the claims. I suspect my only option to resolve this now will be to involve the financial services ombudsman.
8 years ago
AXA Insurance has a
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