My car was crashed while parked in front of my hose. Axa takes forever to answer calls, very unprofessional customer service, it takes at least 40 minutes to get through to an advisor no matter what time I call. They hire a thrird party to deal with their out of hour calls which is so disappointing because the third party is not able to do anthing. Overall happy to leave Axa, my car was written off as no fault of my own but Axa still charged cancellation fee for the insurance. Unbelievable.
7 years ago
AXA Insurance has a
2.4
average rating
from
1,011
reviews
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