I have had buildings cover for 30 years without a claim. It took me 30 minutes to get through on the telephone, when I tried to make a claim for a water leak. After explaining the situation to a customer service representative, I was passed to another department. I then had to explain the claim fully again to another representative and the phone line went dead. Another long wait on the telephone when I rang again. They then stated I had did not have emergency cover. I have today cancelled my policy.
7 years ago
AXA Insurance has a
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average rating
from
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