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Sheila Harris
I have been with AXA Home Insurance for almost 7 years and have 2 policies with them, one for my main residence and one for my 2nd. Home (Holiday Home).I received a letter yesterday asking me to contact them urgently, when I did they told me that they were not happy to continue insuring my 2nd. home and it is now over 6 months since I renewed with them. When I asked why, they told me that it was because I don't sleep there. The question on their application is nit whether I sleep there, but whether I spend at least a few hours there on most days, which I do and always have done. Unbelievably, I started looking round for a new insurer today and titled my 2nd. property a Holiday Home - what came up? A quote from Home Protect UNDERWRITTEN BY AXA!!!! DOES THE LEFT HAND KNOW WHAT THE RIGHT HAND'S DOING? OBVIOUSLY NOT.
5 years ago
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AXA Insurance has a 2.4 average rating from 1,138 reviews

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