Terrible experience with AXA. Someone went into the back of me two months ago and since making my claim they have not tried to contact me once. They expect you to do all the work for the claim it seems and you spend hours upon hours trying to chase them to do their job. Each phone call you make, you are on hold for a MINIMUM of 50 minutes. I have waited up to 2 hours 10 minutes just to talk to the right person. No one knows how to use the new portal they have or the fact it even exists. I would strongly recommend anyone thinking about AXA going elsewhere.
5 years ago
AXA Insurance has a
2.4
average rating
from
1,011
reviews
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