This is the worst customer experience I've ever had. I cannot believe this company is still trading. Clearly the employees of this company are trained to lie and deceive people and do everything they can to avoid paying out on claims. I am owed £400 by AXA and almost 18 months on I am still waiting on the money. They do not even bother replying to the Financial Ombudsman. Become a customer of this insurance company at your peril. The owners of this company are disgusting animals and should be struck off companies House and imprisoned for fraduelent trading practices.