After being insured with Carole Nash for over 10 years here's what has just happened to me. It is a copy of a letter I have posted on my social media to warn others:BEWARE CAROLE NASH ‘RIDER COVER’ SCAM: Carole Nash are lauding the new free addition to all their policies the so called ‘Rider Cover.’ It is on their main webpage: http://www.carolenash.com/ and when you click on it for further info: http://www.carolenash.com/rider-coverI received a renewal notice from them which also made reference to it. Imagine my surprise when I renewed with them and received my new documents via email today. The new certificate states that I can only ride the motorcycle defined on the certificate!I phoned them to query this and was informed in a very matter of fact way that not all insurers they deal with include this Rider Cover!My previous year certificate stated that I was entitled to ride other motorcycles not belonging to me on a third party cover basis. So not only was I not getting the free rider cover as advertised they had actually REDUCED my entitlement!I very occasionally may ride a mate’s bike. I dread to think of the consequences had I not noticed this issue if I had been involved in an accident on somebody else’s bike. My family would be left with no financial support and indeed would very likely also be sued by any third party.The way Carole Nash is acting is totally outrageous. I will be writing to the insurance ombudsman about it. For the time being if you are insured with them check out your entitlement!-----------------As a footnote Bennetts were substantially cheaper as well.
9 years ago
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