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James H
Received very poor service when I asked for information about the RAC cover I had paid for through Bennetts. Basically I was told to go away and call the RAC for information even though Bennetts had not given me any details of the RAC cover. The total dimwit Bennetts employed in the call centre couldn't get it into his thick head that without any details the RAC would not be able to help me. Furthermore the telephone number the dimwit gave me for the RAC was the breakdown number which guess what went through to music. I gave up after holding for 15 minutes. I then emailed Vince Chaney Bennetts CEO who's signature is at the bottom of the welcome email the send out. He did actually reply at weekend and promised someone would investigate. Unfortunately no one at Bennetts really seems to take any notice of their CEO as two months later I'm still waiting for a response. All my other bikes are covered with Carole Nash who's service is in my experience 100 times better. So I expect I'll be going back to Carole Nash when renewal time comes.
9 years ago
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Bennetts has a 4.4 average rating from 2,014 reviews

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