i was asked to provide proof of no cliams bonus , i have been riding motorcycles for 30 years , never before since electronic searches etc etc have been carried out have i been asked for this information . nowadays no one posts out policy docs it is all emailed , there fore no paper records . my previous bike insurance had not sent a renewal and i binned the old policy docs as they had expired and i had taken out new insurance with bennets . a week after the policy started i was asked via a very curt letter to provide proof of ncb . to which i made a phone call which was eventually answered , i explianed the situation to to call recipient , i was advised to either provide the required information or my policy will be terminated , to which it has as per the letter that arrived today . i have been in contact with my old insurer and they eventually agreed to e mail me proof of ncb of which i have still not recieved . so the situation is stale mate . iam disgusted with bennets attitude in this instance as it would be so easy for them to obtain the information themselves as they have done in the past as other insurers have done on mumerous occasions . bennetts will no longer get any business from me in future neither will saga as both companys are conected , i run 4 vehicles plus 1 motorcycle in my family group 3 of which are insured with the saga group .