By ensuring my touring motor cycle for a very reasonable premium on my return to motor cycling after many years away. My happiness died away because a later error on part of Bennett's has left me out of pocket. I put a cherished number onto my motor cycle and when I rang up to make the change I was charged an admin fee there and then. I did not object to this but the a telephone call told me that the sum had been added to my premium paid by direct debit. As yet - in spite of the promises made that I would be reimbursed in about 7 working days I am still waiting three weeks later.