Not the best insurance I've had. Took 8 working days to get my insurance details through. Never told me how to produce documents (no claims or driving license number) until I received an email stating my policy would be cancelled in 7 days if they didn't receive them. I assume this is a generic response but surely I should have been informed about this at the time of receiving my documents? Then to top it all off, they attached the wrong driving license number to my file then rang me saying your driving license and policy name don't match! Can't say I'm surprise as it was a totally different person - this took atleast 2 attempts to rectify! Hopefully I'll never claim as I hold no faith and fingers crossed, come renewal I can insure with another company!