After many years of not having faith in myself to complete important things online...I did with BGINSURANCE. Previously I prefer to have things set in writing or over the telephone even so I can follow instruction etc from a person. This first time and with BGINSURANCE was so straightforward it made me doubt myself even more. When I did ring up just to check I had a policy...to reassure myself I got straight through no hanging on for ages etc. Friendly happy customer service with efficient and straightforward response to my query. The only thing I had difficulty doing was sending in my signed documents via email. As I only have my phone I don't have printer access either. The customer service gave me the solution after hearing me out. They sent forms out that came in next days post...I signed them and sent back...All done. I'm still doubting myself as this was so simple. Thanks