Have just got off the phone after finding they have taken £240.00 from my account, over the last 5 years, for a personal accident policy they have little details of and was at an address I have not lived at for 6 years. Their excuse I had not cancelled the policy, to this excuse I replied, why would I have a policy at an address I don't live at. Yes I'm at failed for not respond to money being taken from my account quicker. But if you take out a policy and the company don't hear from you, then is it morally right that they just assume you still require their service. So be aware of all details you give, or any dealings with this company.