I would like to thank you'll for the opportunity to give my review. I have had a nightmare experience for being your customer. My no claim discount certificate was provided to you when I took up icar insurance with your selves but I was shocked that you claimed that you have not received the said document after 1 year of me being your customer. and my renewal quote was erroneously stated and I had to send a copy of my previous years no claims discount to prove it. and I thought it was a one time error from you'll and still went ahead with taking up a further year insurance with you'll but still you asked me to send no claim discount certificate inspite of my being your customer for the previous year. and only after I had to spend lot of my time and effort it was sorted and I still was told that I cannot get my previous years erroneous no claim discount years amended .