Three drivers (mom, dad and daughter) and two cars on one policy. Daughter had a provisional driving license and as a result the premium was quite high. When daughter passed her driving test Diamond asked for additional £96 premium due to the extra risk of insuring someone who has a full UK driving license as opposed to just a provisional one. Not fair! Noticed some chips and scratches in the paintwork on the bonnet of one car and decided to get a clear plastic wrap professionally fitted at own cost to protect the paint from further damage. Diamond then saw an opportunity to charge an extra £30 insurance premium because of this "cosmetic" alteration to the car. Seems like they only want to insure bad drivers who care nothing for their cars. We've not yet claimed on this policy yet, so don't know how competent they are in that regard, but don't expect much. Avoid.