I passed my driving test (reluctantly) at age 32, I'm not fussed on driving and was dreading getting involved with car insurance, especially because lets be honest - nobody wants to pay a months wage every year for car insurance!! Ironically, I work for a car insurance company I do see an awful lot of the misunderstandings and "unfairnesses" that can occur between customers and insurance providers, and I am such a busy person that I was really dreading facing the hassle myself. I took out my car insurance with the cheapest company to quote me on CompareTheMarket which turned out to be Diamond and with baited breath I hoped for the best. After a few weeks I called to make some changes to the policy and to add Motor Legal Protection which was no faff at all and I don't even recall any admin charges. I've had no bother all year, I even upgraded my car from a Corsa to an RCZ and everything was easy and reasonable. I was actually looking forward to my renewal invitation as I hoped it would be as effortless an experience as the previous 12 months had been.... well, I was horrified when my renewal price was literally DOUBLE what I was expecting, double what I paid last year, even though I had earned 1 year NCD. I called them up and spoke to Josh in renewals who helped me change some details on the policy and get my premium back down to a reasonable level. Really pleased. and looking forward to not having to worry about my car insurance again until next year. Thanks Josh.