Someone vandalised my car and I called Diamond for ADVICE as a costumer. As I've been informed that they don't cover this kind of incident, I didn't register and paid for the damage privately.
Diamond registered the incident in my account as a claim and now I'm being quoted much more to renew my policy.
I had to pay for the damage someone did on my car. and now I have to pay the difference on my policy because Diamond registered that.
That is how justice works on Diamond, you are the victim and you are the one who has to pay.
I've called them to discuss but they could't do anything.
Very unhappy. Never again.
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Alice, Customer Support
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