Had been with Direct Choice for a number of years without claiming. Renewal this year was £846.21 compared (like for like excepting 50% increase in policy miles) to £388.47 last year! When I contacted at renewal to ask why there was such a hike I was advised there was an outstanding claim and that the policy would go down when the claim was removed. Finally (after several attempts) got the claim removed (we paid outside the policy), only to find the basic policy was still c. £750. The reason - new policy terms! Have cancelled and got a renewal for £320 with the same group (Saga)!!!