While I was checking my bank statement, I have noticed that ELEPHANT.CO.UK has taken £1,004,64 from my bank account without my consent on the 31st of December 2019I am very disappointed and concerned about ELEPHANT CO.UK. dealings with their customers. Even though I have not informed ELEPHANT CO.UK. about continuing my insurance policy for 2020, ELEPHANT CO.UK. has taken the liberty to take £,1004,64 from the bank account, which I believe that ELEPHANT CO.UK. should not taken any unauthorised payment from my account at all. I would not like to purchase any of ELEPHANT CO.UK. products now or in the future as ELEPHANT CO.UK. is taking advantage of your customer’s trust and charging them the amount which was not authorised.