The worse company ever I've had a car insurance with them. I paid nearly 4K for the insurance as I was 17 and few months later I've had a car crash which was the other drivers fault (driver admit to it) when I informed endsleigh about the accident a week later I've received a letter from them saying I need to pay £280 more as apparently I've been using my car to go school/college and also been using it to work daily so I phoned up and spoke to the customer service and I said I don't go school and I can't use my car to go college so that's invalid excuse to rob me for my money (the college was 2 mins away from my house) and I don't have a job so they said apparently that's what I've mentioned to the insurance company when I was informing them about the accident I said no i was on my way back from shopping and advised them to listen to the recorded calls conversation.. Anyways they were harassing me for couple of months and asking me to pay that amount or else they'll take me to court but at that time they took my car away to see if it was repairable but it got declared as a written off.. But because the damage was small on the car and the car was in good condition so I decided to take my car back but when I got my car back it was all scratched (all the doors) and a massive dent on the passenger rear door and the rear bumper and number plate was missing so I phoned them and told them then they sent me a letter and dined everything but when i spoke to them again then they admitted it and mentioned it was there agent fault and offered me £65 to get it repaired and the damage was costing me £1350, and when I reported to them that they damaged my car after that I didn't received any letter to pay that £280.. AVOID THIS INSURANCE COMPANY.. POOR CUSTOMER SERVICE ASWELL