Contacted endsleigh after i got renewal notice for home contents. Their best quote was 300% more expensive than comparable policy with legal and general ! So i informed them i would not be renewing. All seemed well until i got a threatening letter from premium credit that they had not received a payment. Got in touch with endsleigh who told me after investigation that my instruction had indeed been received but not acted on. Spent 1.5 hours on this and they refused to compensate me for their incompetence and the time i wasted. Now need to waste more time with premium credit. Be warned avoid endsliegh and premium credit_ the cost of my policy was close to the charges i would have paid to premium credit. If you are a student and end up in similar situation, be under no illusion your credit rating is in danger from these charlatan profiteers.
The amount saved has been donated to the UNICEF Yemen appeal...money better directed. Perhaps Endsleigh and Premium credit would also like to donate ...that would be compensation enough for me, and hopefully others who have been let down by this pair of corporate incompetents/bullies!
7 years ago
Endsleigh has a
2.9
average rating
from
207
reviews
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