I moved house and when I informed Endsleigh with only 2 months content insurance to run at £3.65 per month I was informed that I had to pay a £30 cancellation fee. I asked to just pay then next two months as I had been doing but that was refused as I had already in the phone call told them that I had moved - no negotiation and informed that my case would be handed to a debt collector if I didn't pay. All down to "terms and conditions".! I am a senior citizen on a pension and feel that there could have been some negoation. I feel really upset by this company and would certainly not use them again.