After using brokers for many years to insure my vehicles i went on a comparison site, after reviewing quotes i decided to take out a policy with First Insurance. I had never used them before and after giving all the relevant information to a helpful staff member and paying i realised a few days later that i had given the wrong commencement date of June 1st instead of May 29th. I telephoned First Insurance to notify them of my mistake and spoke to a lovely lady named Georgia who promised to look into the matter and call me back which she did a short time later and told me that a colleague named Michael would phone me very soon to rectify the problem. He called about 15 minutes later and resolved the situation meaning i was able to use my vehicle from May 29th. I was very impressed with the efficiency of both these members of staff as well as the first person i spoke to and have no hesitation in recommending First Insurance to friends and relatives.