Absolutely RIDICULOUS... PLEASE PLEASE PLEASE... Do not use this company!!
These people are SCAMMERS!!!
Due to the single fact I didn't state my JOB ROLE to prove my employment, my insurance was CANCELLED. I unemployed at the time of my insurance so I felt I was doing a positive service by providing them with this information however this wasn't the case. I was notified of my cancellation 2 DAYS after they cancelled it, for which they had no reason to do, meaning I was driving without insurance. I sent exactly what was required from the assistant I first spoke to, however the information was not sufficient. When I questioned them about why is this so important, compared to everything else, I was told; "Chefs have a higher rate of accidents, its a part of our statistics".
They never tried to contact me to notify me of any changes or issues. The customer services team are briefed on trying to mislead you as a customer. I was charged a premium of over £6 a day for my insurance.
I honestly feel this companies objective is for drivers to insure themselves with them, once they have, they look for anyway by which they can make a quick profit by finding the smallest issue.
Normally i wouldn't do this but i'm disgusted by the way which they treated me. Once they cancelled my account without notice, there was no way I could do anything.
PLEASE DO NOT USE THESE PEOPLE. SCAMMERS.
I REALLY HOPE THIS STOPS PEOPLE USING THIS COMPANY. EVEN IF IT STOPS ONE PERSON I FEEL I'VE FULFILLED MY DUTY.
9 years ago
Flux Direct has a
2.7
average rating
from
334
reviews
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