i bought insurance policy with flux direct oct 2015. i bought car in may 2016 and i contacted them to change car on my policy, they said we cannot put car on policy due to the age of the car. There is nothing mentioned in there terms & conditions about age the car. i spike to them over phone since i bought car and they dont listen. Now sent them email since 3 days and got no reply. Flux direct is a broker and insurance company is Wilsingham. rather then flux direct help you with ur matter. All they say WE CANNOT DO NOTHING, its wilsingham not giving quote for your new car. i paid to flux direc n i got flux direct terms & conditions which are clear. They make u fool n tells u different stories to get rid of you so you dont call them back.