Absolute joke of a company!! Got a quote on gocompare I entered all my details correctly never heard from flux direct once I had paid my deposit. I emailed the customer service and got a call the next day to run through the details. The woman said on the phone they had 2015 as the date I purchased my car yet I entered 2016. I was told she would try to ammend the policy then 15 minutes later was told she couldn't ammend it and I would have to cancel the policy and she would request my deposit to transfer over to a new policy. I was then passed to a cancellation department who kept me on the phone another 30 minutes to cancel it I was then passed to someone to set up new policy. This person then told me I couldn't use my deposit on a new policy and would have to pay another deposit. I asked for a manager she came on the phone after another 30 minutes telling me my previous deposit was used by the underwritters for online checks even though no checks had yet taken place. So now I'm left £86 out of pocket with no insurance and no use of my vehicle. Disgusting and dishonest company you would think they would look at there reviews and realise the error in there ways.