No customer care what so ever.... My son has had such a bad experience with them, don't be fooled by the low cost car insurance for learner drivers. How is it possible for them not to have received some of the documents they requested, when they were all sent in the same envelope?? My son called them so many times to explain this to them, no call back, no polite communication, just nasty letters demanding the documentation when we had already sent it; or cancellation of policy. why didn't they check in-house before sending such threatening letters! They then cancelled his policy, and demanded a large payment for cancellation. How can they justify this? After speaking with them they can't, they just want money for nothing! This is disgraceful customer care!! The car insurance may well be cheaper than some, but the after care and charges will sting your wallet. PLEASE..... think long and hard before using them for your insurance.