I was insured through Motability and decided to buy my own car to save money. I bought a secondhand car and insured it through Adrian Flux. I told you that I had 2 years "no claims" bonus but did not realise that Motability do not give any no claims. After paying you £344.44 I was told I need to pay double. Due to lack of finances i agreed to pay £100.00 up front and then try to get the rest together. I received a letter from you saying you were going to cancel my policy as I owed you £0.00. yes that's right £0.00. I phoned and spoke to a very arrogant lady who did not seem to give a damm. I have now cancelled my policy and you have kindly sent me back £83.00 from the £444.80 I have already paid you. Fighting Cancer and trying to deal with ignorant staff is not what I need. I am now with another reputable company with excellent customer service and reasonable prices. I am now adding the fact that I have been contacted and have agreed to their offer to resolve the issues above.