Took a policy out for my son with me as a named driver, they requested copies of both our licenses and a verification code so they can look online at them. Provided them but was told we hadn't so supplied them again. Again told they hadn't been supplied, so called them direct and after speaking with them I emailed the information over along with photos. Policy came through but a week later they emailed saying my information was wrong so rung again and supplied the information yet again along with a new code. All was fine for a couple of weeks when we were told they are cancelling the policy and no information has been given, so again I called them and after checking they said I should ignore the emails as everything appears okay. This morning my son gets a letter informing him the policy is being cancelled. Fluxdirect is a complete shambles, the codes supplied I had checked and access is given so the licenses could by viewed, the emails were received okay so the pictures and codes again could be seen. They don't talk to each other and as this is my Sons first policy as its a provisional license he's worried that this threat to cancel his policy will appear in the future and make things harder.