SCAM: Absolute customer experience nightmare & scam Wish I had read these reviews first before taking out an insurance policy from these scammers. Similar experience to other reviews left on here: Took out an insurance policy for monthly payment, later I had an email stating I needed to prove my employment and provisional details within the week with a signed letter from my manager or policy has been cancelled. I was on the phone for over 2 hours numerous times to enquire whether they received my evidence. When they finally found my evidence, they wernt happy with just my line manager signing, and asked me to send it again, with in the existing time limit giving me only a day, if I couldn't make the deadline my policy would have been automatically cancelled and a fee of over £300 would have to be paid. I recently had to sell my car so therefore had to cancel my policy, they started pulling various fees out of the air that i owed them, admin fees, loan charges, cancellation fees etc, the total of which is over £500. To repeat the other reviews: AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID