I had need to contact GA to make a claim for a minor incident. I requested that I should make contact with my local repairer to provide an estimate for the repair required. It was m,ade quite clear to me that if I did not wish to use their recommended repairer I would have to pay an additional £250.00 I always choose a policy that has either a NIL Excess or as small as possible, to find that an additional excess payment was expected in order to select where I wanted the repair carried out was extremely irritating and I will not be choosing GA in future to insure our vehicles.