AFTER MY VEHICLE WAS HIT BY SOMEONE INSURED WITH THIS COMPANY ON THE 19TH DECEMBER, 2022, MY DOCUMENTS WERE SUBMITTED ON THE 29TH. THE DRIVER WAS TOLD HE WAS WRONG IN THE POLICE STATION, BECAUSE HE RAN OFF THE WHOLE ROAD AND HIT ME IN MY NEIGHBOR'S FRONTYARD. THESE PEOPLE CALLED ME, DIDNT WANT TO COMPENSATE ME ALL MY MONEY. THE TECHNICIAN ARGUED AND BLAMED ME FOR THE DAMAGES WHEN HER INSURED HIT ME. WHEN SHE GOT THE POLICE REPORT, SHE CALLED ME BACK VERY NICELY AND INFORMED ME, ILL GET ALL MY MONEY. NOW I SIGNED FOR THE CHEQUE ON THE 17TH OF JANUARY, 2023. THREE DAYS LATER ON THE 20TH THEY CALLED AND SAID THEY MISPLACED MY DOCUMENT. I RESENT IT. CALLING TO FIND OUT IF THE RECIEVED IT, I WAS TOLD THE WOMAN BY HER DESK BY ANOTHER WORKER. YET THE PHONE WENT UNANSWERED WHOLE DAY. AFTER THREATENING TO TAKE LEGAL ACTION, I RECEIVED A CALL IMMEDIATELY FROM SAID PERSON WHO HANDLED MY CLAIM. THESE PEOPLE ARE VERY UNPROFESSIONAL AND UNETHICAL. DO NOT DO BUSINESS WITH THEM.