Horrendous. Not having a human to speak to is horrific. I needed the date changing on my policy as my temp insurance was running out at midnight. Tried getting in contact with them by phone as apparently you are allowed to ring after 28 days (what a load of shite). Phones were down for over 24hrs. Website wouldnt let me change, so how do you expect customers to help themselves when your website won't even let them?. Cancelled my policy anyway to go with direct line, at least i can speak to someone there. Wouldn't recommend
6 years ago
General Accident has a
3.0
average rating
from
587
reviews
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