In my opinion, Gladiator Insurance company are as bad as the rest of the insurance companies I deal with. Every year at renewal time it is cheaper to insure any of my vehicles with a different company. I have not made any claims, it seems that your insurer likes to assume you will not bother shopping around. So much for loyalty and recognition of a claim free history. Getting hold of proof of no claims certificates can be a nightmare, and in my experience you are no different. i could not recommend you to anyone, the same as any other insurer I deal with. Sorry for this, but you asked for the feedback!